2 | A. Di Bucci & Son
A. Di Bucci & Son | 3 Based in Western Australia, A. Di Bucci & Son is an award-winning custom building company with a commitment to quality and customer service. Father-son team Amico and Greg Di Bucci build from Mandurah to Mindarie, work with only the finest materials, deal directly with customers, and create homes that are impeccable. “What we offer is quality,” says Greg Di Bucci, who acts as Managing Director for the company. “When you get a house built from us, you get a home that is without flaws. You get a home that will be finished immaculately, everything will be put together right, and there will be no stone left unturned to make sure that it’s the best it can be.” The origins of A. Di Bucci & Son date back to 1960, when Amico “Mick” Di Bucco moved from Italy to Australia and embarked on a building career. He started off working as a tiler, concreter, and “anything else, really,” Greg recalls. “That’s how it was in Italy in those days – they used to be jacks of all trades.” In 1964, Mick moved into working with another building company, supervising small houses and additions. He built his first house on his own in 1969, making it his family home. He liked the experience, so he went on to become registered and form his own company. In 1978, his son Greg officially joined the family business and A. Di
4 | A. Di Bucci & Son Bucci & Son was born. Today, A. Di Bucci & Son mainly operates in the higher-end, prestige-home market. Greg estimates that their prices range all the way from $700,000 to $6 million, with an average value of $2 million. “We don’t do a lot of advertising,” Greg says. “Most of our work comes from clients who have built with us before, and come back when they’ve done well in their field and want to upgrade.” Greg credits that customer loyalty to the two key offerings of any building company – quality and service. At A. Di Bucci & Son, he says both offerings are unrivalled. “We’re available 24 hours a day, seven days a week,” Greg explains, describing their service. “Clients can ring us weekends, nights – it doesn’t make any difference to us, our phones are on all the time. They know that if they wake up after dreaming of something, they can pick up the phone and give us a call and that’s okay. It’s our business, it’s our life, and it’s what we do.” Then, when it comes to quality, Greg credits the company’s success to the expert team they have built up over the years. “We’ve developed a good group of guys who stick with us,” he says. “Our subcontractors are very loyal, and they do a fantastic job.” LOYALTY ALL AROUND A. Di Bucci & Son fosters extremely strong rela-
A. Di Bucci & Son | 5 tionships at every level of their business. When it comes to their subcontractors, A. Di Bucci & Son have been working with the same guys for decades – some of their relationships even span generations, as some subcontractors have passed on their business to their children. In the case of customers, the relationships are just as long lasting – almost all of the company’s business comes from people who have built with them before, or who have referred their friends and family to the. “It’s all about being up front,” Greg says. “If the client’s not doing something right, we tell them, and vice versa. At the end of the day, it’s all about getting to the same high quality result. We’re all striving for the same thing, and we can achieve it if we stick together.” It is also important to A. Di Bucci & Son that their subcontractors form positive relationships with clients. “We don’t want anyone out there AIR CONDITIONING DESIGN YOU CAN TRUST. Ford & Doonan have been in the business long enough to know the value of customer satisfaction. We can supply and install split-system or ducted air conditioners and because we use and recommend Panasonic equipment and only the best components and installers, you’ll get the professional, hasslefree service you’d expect. That’s the Ford&DoonanGuarantee. Call Ford & Doonan today. The trusted name in air conditioning. CITY WEST MALL CANNING VALE JOONDALUP MANDURAH MIDLAND OSBORNE PARK BUNBURY KARDINYA 9322 8666 9456 4824 9301 4288 9581 6888 6270 9300 9244 5688 9791 4466 9331 8800 ALL OUR 8 STORES WA OWNED & OPERATED CALL 1800 AIR CON www.fordanddoonan.com.au
6 | A. Di Bucci & Son en by Passion A. DI BUCCI & SON MASTER BUILDERS GREG DI BUCCI • MOBILE: 0418 918 987 REGISTERED BUILDERS NO. 5061 PO BOX 479 MORLEY WA 6943 TELEPHONE: (08) 9275 2526 FACSIMILE: (08) 9375 1212 EMAIL: dibucci@bigpond.net.au MILVERTON NOMINEES PTY LTD ABN 17 172 897 571 driven by Passion MAJOR AWARDS MBA Top Home Award 1999, 2000, 2001, 2003, 2005, 2008, 2011 HIA/ANZ West Australian Home of the Year 1997, 2001 MBA National Home of the Year Commendation 2001 MBA WINNERS Contract Homes 1995 $110,000-$130,000; $165,000-$200,000 1997 $100,000-$130,000; $250,000-$350,000 99/00 Over $1,000,000 2001 Best Contract Home Mandurah Awards; $1,000,000-$2,000,000 2003 $250,000-$350,000; $750,000-$1,000,000; Over $1,000,000 2004 $300,000-$350,000; $820,000-$1,000,000 2005 $450,000-$650,000; $650,000-$850,000; $850,000-$1,000,000 2007 $600,000-$700,000; $1,000,000-$1,500,000 2008 $500,000-$600,000; $1,000,000-$1,500,000 2010 $1,000,000-$1,500,000 2011 $1,500,000-$2,000,000 Excellence in Wall / Floor Tiling 2005, 2008, 2010, 2011 Water Corporation Wise Award 1999, 2000, 2003, 2004 Building Registration Board Excellence in Building Practice 2003, 2005 Excellence in Plumbing 2003, 2004 Excellence in Timber 2001 Excellence in Plastering 1995, 2005 Excellence in Energy Efficiency 2003, 2005 Pride in the Job Award 1995 Excellence in Painting 2011 Excellence in Cabinet Making 2011 HIA WINNERS Custome Built Homes 1997 $500,000 + over 2001 $1,000,000 = over 2001 $1,000,000 + Over John Pleterson Award 1997, 2001 Gold Award for Best Custom Built Home 1997 our Awards
A. Di Bucci & Son | 7 that upsets our clients in any way shape or form,” Greg explains. “They have to understand that the client is number one. We wouldn’t be there and they wouldn’t have a job if it wasn’t for the client.” BEING THE BEST A. Di Bucci & Son’s dedication to quality and customer satisfaction has not gone unnoticed by the industry. At the 2013 MBA Awards, the company took home regional accolades for four contract homes, in categories ranging from $230,000 to $280,000, all the way to $1.5 million to $2 million. In previous years, they have also been recognized with the prestigious MBA Top Home of the Year Award – which they won in 2000, 2001, 2003, 2005, 2008 and 2011. Greg greatly values those MBA awards, especially because they are judged by the company’s peers in the industry and are all about the quality of workmanship. “To win those awards proves that you are producing pretty much the best that can be produced.” “Our guys value it too,” he adds. “Our trades all anticipate the results of those awards too, and they’re happy to know that they’re delivering the best job possible.” Greg credits A. Di Bucci & Son’s award-winning streak to their desire to “always be the best.” “We work to our level of standards, not the clients,” he explains. “And the client’s expectation is generally less than ours. A lot of builders will do the opposite – if the client doesn’t complain, they’ll move on. It’s cheaper to do that, but it doesn’t give you the same satisfaction. We like to be able to go back to a house later, have a beer or a coffee with the owner, and know that everything
8 | A. Di Bucci & Son Mick (centre) with mates (L–R) Domenic, Greg, Paul and Tony.
A. Di Bucci & Son | 9 Ceramic City in Balcatta is where you’ll find the most impressive display of European tiles in Perth. Our showroom is one of the largest ceramic tile showrooms in WA. was done the way it was supposed to be.” Up to this point, A. Di Bucci & Son has submitted every house they build for award consideration, simply because they feel every house has been worthy of it. Moving forward, Greg says they will continue to do that – as well as everything else that has made the company successful so far. “My father and I do the quoting, accounting, ordering, supervision, and everything else,” he explains. “That gives the client some assurance, and it means everything is done the way we want it. In the future, I don’t see that changing. If the wheel’s not broken, I’m not going to fix it.” “Every day we try to do the best we can,” he concludes. “At the end of the day, that’s good enough to win some awards, keep our guys happy, and keep the clients happy. And that’s all we could ask for.” One of Mick’s recently completed projects.
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