2 | Cape Cod
Cape Cod | 3 Cape Cod Australia is Sydney’s leading designbuilder of home extensions and additions. Throughout their 45-plus years in the industry, they have completed more than 7400 projects for satisfied clients, have built a reputation as a “builder to rely on,” and have earned a long list of industry accolades to show for it. “We genuinely care that a client has no problems, and the process goes smoothly for them,” says Paul Petrusma, Director of Business Development. “Everybody says that, of course, but we have the evidence to back it up. We’re proactive in making sure it happens – we design to their budget; we have a 180-point checklist to ensure quality; and
4 | Cape Cod we check in with them after the job is done.” “We basically want to make sure they have a great experience with Cape Cod – before the build, during the build, and after the build is complete,” he adds. Cape Cod was established in 1965, and pioneered the “roof conversion” industry in Sydney. The business commenced with a few standard designs, but has evolved to designing and building home additions in all styles and materials. Paul got involved personally with Cape Cod in 2007, when he and his friend Robert Moerman – a long-time Construction Manager & Director at the company – took over the reins. “Robert had been with the company for more than 20 years, and had great relationships with all the suppliers and the trades,” Paul recalls. “He and I had been friends for a while, and we both saw the opportunity to take a very good business and make it even better.” Today, the company is based at North Parramatta, NSW. They employ 28 office staff, and have a network of approximately 100 building contractors – many of whom have been working with the company for 15 years of more. CONFIDENCE IN QUALITY Cape Cod Australia services the greater Sydney region, from Sutherland to Gosford and west to the Blue Mountains. Their projects suit budgets from $100,000 to $1 million, and their service offering includes all aspects of the design and construction of first floor home additions and large ground floor home extensions.
Cape Cod | 5
6 | Cape Cod “We begin at the concept design stage and manage our projects through to obtaining approvals, then construction,” says Paul. “We provide a single point of responsibility and contact for our customers.” Essentially, Cape Cod is a “one stop shop”, which is one of the many ways they stand out in the market. In general,the company is set apart by their experience. In their more than 45 years of building in the region, they have learned how to “get it right,” and have won awards for everything from their designs, to their quality to their customer service. In that time, they have also learned the value of courtesy and cleanliness. Their experience has also enabled them to offer clients several guarantees that few other builders can match. That starts with their fixed price
Cape Cod | 7 R E S I D E N T I A L S P E C I A L I S T S ASHBY SCAFFOLDING We operate out of our own factory/ warehouse at Wetherill Park. Contact us directly by calling Peter Ashby on 0412130296 Fax to (02)97560610 or email to info@ashby.com.au We strive to give perfect service We scaffold all types of residential work, renovations, repainting, rendering, repair work, new homes, units etc but mostly we supply and erect to all the major players in Sydney in the 1st floor addition industry We pride ourselves on safety, promptness of action and reliability. NO JOB TOO BIG OR TOO SMALL. LONG OR SHORT TERM HIRE. NARROW ACCESS, NO PROBLEM. WE CAN SPAN OVER 10 METRES! We service the Sydney Metropolitan area as well as Central Coast and Illawarra regions. We have seven different size trucks ranging from 1 tonne, up to 30 tonne GVM This enables us to access virtually any site. quote, which incorporates all costs from council fees, to building inspections, and even footpath deposits. “The price we quote you is the price you pay,” he says. “That’s our promise to clients.” Cape Cod also promises to complete construction on time, and with minimal delays – because they know that building in a client’s home can be inconvenient. If they are late, they pay their clients $500 a week. Then, once the project is completed, Cape Cod doesn’t just “build and go,” Paul says. “We look after clients with our Extended Maintenance Period and 10-Year Structural Guarantee, and go out of our way to fix any problems that might arise,” he explains. “We’re just a phone call or e-mail away. Our systems ensure every contact is logged, monitored and handled quickly to
8 | Cape Cod Get Smart Remembering to plan for tomorrow is the smart way to do business. We’re small. We’re selective. And we’re always thinking differently. www.indianoceangroup.com.au Capital Raising Corporate Advisory Taxation Accounting Indian Ocean Group are pleased to have assisted Robert Moerman, Paul Petrusma & the team at Cape Cod over the last six years. From assistance with the acquisition, to structuring & ongoing advice, we are helping them to harness their unique blend of innovation, passion and expertise to deliver bottom line success. When our clients achieve such phenomenal growth and success it reminds us that our ‘roll your sleeves up’ approach works.
Cape Cod | 9 HIAIS0014 0513 For quality cover and advice, call us today 1300 200 201 or visit hiainsurance.com.au HIA Insurance Services – Your Insurance Broker Insurance that makes an impact HIA Insurance Services Pty Ltd ABN 84 076 460 967 as authorised representative number 275925 for Aon Risk Services Australia Limited ABN 17 000 434 720 AFSL 24114. Don’t forget, as your Specialist Construction Insurance Broker, HIAIS can look after all your insurance needs, including: contract works | public & products liability | home warranty | tools & equipment | asbestos removal subbies & trades liability | income protection | motor vehicle | kitchens & bathrooms | CTP professional indemnity | workers compensation our client’s satisfaction.” Those proven building systems – which have been refined and improved over the company’s long history – also go a long way to setting Cape Cod apart in the marketplace, as they ensure only the highest quality will be delivered. As part of those systems, all plans and specifications for a project are checked and re-checked prior to construction. For example, project working plans are checked by no fewer than eight parties, from the architect, to the client, to Cape Cod’s Managing Director, and everyone in between. Those plans cannot proceed until signoff is achieved at each stage. During construction, Cape Cod’s techniques and standards are further ensured through the use of trained/experienced contractors and thorough documentation. A detailed checklist is completed and monitored to ensure that quality is maintained at every level – so that clients can have full confidence in the finished product. DEVELOPING CAREERS Cape Cod’s relationships internally, with their staff, are equally as strong as the company’s relationships with clients. According to Paul, the company has made it a priority to provide an environment where staff and contractors can develop their careers. “We do this because it makes for motivated employees, and also because it can be difficult to find the specialist skills we require within our own market segment,” Paul explains. “If we don’t develop future expertise, who will?” Cape Cod takes the initiative to “invite employees to consider their career development,” he
10 | Cape Cod we check in with them after the job is done.” “We basically want to make sure they have a great experience with Cape Cod – before the build, during the build, and after the build is complete,” he adds. Cape Cod was established in 1965, and pioneered the “roof conversion” industry in Sydney. The business commenced with a few standard designs, but has evolved to designing and building home additions in all styles and materials. Paul got involved personally with Cape Cod in 2007, when he and his friend Robert Moerman – a long-time Construction Manager & Director at the company – took over the reins. “Robert had been with the company for more than 20 years, and had great relationships with all the suppliers and the trades,” Paul recalls. “He and I had been friends for a while, and we both saw the opportunity to take a very good business and make it even better.” Today, the company is based at North Parramatta, NSW. They employ 28 office staff, and have a network of approximately 100 building contractors – many of whom have been working with the company for 15 years of more.
Cape Cod | 11 CONFIDENCE IN QUALITY Cape Cod Australia services the greater Sydney region, from Sutherland to Gosford and west to the Blue Mountains. Their projects suit budgets from $100,000 to $1 million, and their service offering includes all aspects of the design and construction of first floor home additions and large ground floor home extensions. adds. At a formal review process each year, two of the questions asked of the staff member are, ‘What do you hope to be doing 12 months or more from now?’ and ‘How can we help get you there?’ The same questions are asked of the employee’s manager. “This generates good discussion about career aspirations, role design and training needs,” he says. Once those discussions are held, Cape Cod will actively develop a career path to meet their employees’ objectives. And their policy is to fund the cost of accredited training if it’s connected to their goal. AWARD RECOGNISED Cape Cod’s commitment to both clients and employees has consistently paid off in the form of exceptional home improvement outcomes. Those outcomes, in turn, have resulted in consistent award attention from industry bodies such as the HIA and MBA. Over the years, the company has received numerous industry accolades for individual home addition projects, with recent wins for “best addition under $150,000” (2011) and “best addition $200,000-500,000” (2012). “To have somebody go through your product very critically, and say ‘You are doing a good job’ – it’s great,” Paul says. “It’s great for our staff to
RkJQdWJsaXNoZXIy OTYzNTg=