| Ceerose projects we’re going to build,” Roy says. “We won’t deliver anything that doesn’t meet our standards of quality.” According to Roy, those standards are what draw clients to Ceerose in the first place. From there, it’s their customer service that keeps those relationships strong and makes them long lasting. “We identify the client’s needs and expectations, and then we meet them,” Roy explains. “We also put ourselves in our client’s shoes, since we’re developers too. We try to maximise their profits, explore opportunities to add value to their project, and then deliver on those opportunities.” The management of Ceerose is also very hands-on, Roy adds, which gives clients a high level of comfort and confidence. “Our Managing Director isn’t one of those guys that shakes a client’s hand at the beginning and then doesn’t see them until they shake their hands again at the end,” he explains. “He’s heavily involved in all phases of the project, from the design, to the construction, to the handover.” Roy joined Ceerose seven years ago, quickly recognising that the business was growing and evolving, and that there was a lot THE BEST SERVICE
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