Dado Homes | 5 selves on their attention to detail, they still strive to keep the price of building affordable, and they still consider communication with clients a key factor in the fabric of the business. “The face-to-face time with clients has not changed,” Stefano says. “Predrag still takes it upon himself to sit down with every client and go through their project from start-to-finish, and he’s always available for a chat.” SATISFYING CUSTOMERS At Dado Homes, customers are seen as “the fire that fuels the business.” Accordingly, they are treated with care and respect at every step of the process. “From the minute a potential client walks through our doors, we have an obligation to make them feel important,” Stefano explains. “Without clients there is no business, and without business there is no Dado Homes – so we take looking after our clients very seriously and try our best to keep them happy.” A big part of keeping client’s happy, Stefano explains, is by keeping the lines of communication open. If clients have any questions, queries or concerns about their project or the company, both Stefano and his father are always available to address them. As a company, Dado Homes also goes out of their way to keep clients informed throughout the build – they know that building a new home can be a stressful process, so they do everything in their power to help put their client’s minds at ease. “We send regular updates via e-mail and phone calls to make clients as if they were running their We would like to congratulate Dado Homes on winning the HIA South Australian Project Home of the Year 2012
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