6 | Formcraft WITH a growing number of civil construction, mining services and manufacturing enterprises looking to diversify their portfolios, industry innovation has grown significantly. ‘‘Innovation is the new global currency; in a changing market it is an integral part of business development. Consider the manufacturing industry, which turned over $106 billion in 2012 and invested $4.5 billion in research and development in 2010-11,’’ said Martin Reed, Chief Executive Officer at Insight Business. Having established itself as one of Australia’s leading research and development specialist firms, Insight’s growth has been prolific: in the space of 12 months the company has expanded to a team of 16 staff, and now has offices in Perth, Sydney and Melbourne. Mr Reed attributed the company’s rapid growth to three main factors: its rigorous internal systems; the knowledge base of the Insight consulting team which included qualified engineers, scientists and accountants; and the level of support given to Insight’s clients. Mr Reed said Insight assisted its clients to navigate through the complex grant and tax incentive maze with a matter of ease, using Mount Everest as an analogy: “you can get to the top of Everest but we all need a Sherpa Tenzing [Norgay] to help us get there.” To confirm its clients’ claim eligibility, Insight has developed a detailed diagnostics assessment tool that quickly determines the plausibility, type and total sum of a claim that a client can apply for. In the past year Insight, in conjunction with an external tax agent, has helped enterprises process a vast number of research and development claims. The increased cash-flow that these profit solutions bring to recipients enables progressive expansion of their organisations, the development of export markets, and faster scalability of innovation. BUILDING INNOVATION IN AUSTRALIA proves we’ve been accepted in the industry.” Formcraft’s hands-on philosophy doesn’t end when they’re finished educating clients about their system. According to Rob, it continues well into the building process. “Our team forms personal relationships with our clients, and also with architects and engineers,” he explains. “We have a genuine desire to help find construction solutions that can save our clients time or money.” As a result of this personalised and client-centric approach, Formcraft has earned the satisfaction and loyalty of many customers. According to Rob, word-of-mouth has become the company’s
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