Griffin Constructions | 7 tionship – the fact that everyone can talk to us, and everyone understands what we’re doing for them.” Griffin Constructions also goes out of their way to meet the practical needs of their clients. If they need to stay in the property while they do the work, for example, Griffin will do everything they can to accommodate them. “We’ve always measured our success not just by the end result, but by the great working relationships we establish with our clients along the way,” Marshall reiterates. “Clients are a key part of the process, and in turn, a key part of the project´s success.” Also a key part of a project’s success is the team working on it. According to Greenham, the company’s roster of employees and subcontractors also work to build strong and lasting client relationships on the company’s behalf. “Our people are very respectful of the fact that they’re working in someone’s home,” he says. “And they all do a good job of keeping things tidy, and are very pleasant for clients to deal with during the day.” INDUSTRY RECOGNISED With every project they take on, Marshall and Greenham are dedicated to achieving the highest quality possible. That dedication has been consistently rewarded by repeat work and client referrals –Marshall says that word-of-mouth accounts for 90 per cent of the company’s workload. “That obviously means we’re doing something right,” he says. Another sign that GriffinConstructions is doing something right are the many industry awards
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