Harvey Health & Community Sevices Group | 5 FRIENDLY AND SUPPORTIVE A common challenge in the aged care sector is retaining staff. At Harvey Health and Community Services Group, however, they have a lot of “support mechanisms in place” to earn the loyalty of a lot of “really good, solid people” – people that fit right in with the Group’s culture of empathy, accountability, and innovation. “Wehavewhat Iwould consider to be a friendly and supportive environment,” Claire says. “And I know the staff would back me up on that.” “We have flexible work arrangements, so our staff can attend school assemblies, or attend to their child if they are sick,” she explains. “We even let some staff bring their dogs to work. Because we have a day centre here, and we have a lot of aged and disabled people who come to our centre to attend different groups – social groups, exercise groups, that kind of thing. We find that having a couple of pets in the building is really good for not only the staff, but also for our clients.” “A lot of them may have had pets when they were younger, but may be in a position now where they can’t take care of a pet,” Claire continues. “So they really appreciate having a friendly dog around.” When it comes to their staff, Harvey
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