6 | Heisig Constructions for the client. “We have maintained a team for many years of quality trades who are basically family members in a distant way,” Marcus says. “The clients have contact with us, and also with our loyal team, and together we make sure they get the best answers, best results, best product and best value.” Marcus himself comes from a real estate and property background, which is how he met the Heisig family. When he joined the company, George taught him the intricacies of the building and design industries. Today, Marcus designs each Heisig Home, while Steve builds and estimates. They both work closely with every single one of the company’s clients, getting to know them personally, and offering them direct access if they have any questions or concerns about the process. Personalised customer service is very important for Heisig Constructions, so they make sure they are never taking on too many projects at one time. “We limit our turnover so ‘People who invest
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