Hotonodo Homes | 7 for Low-Rise Multi-Residential Housing (Townhouses). “That’s valuable acknowledgement from our peers,” Brett says of the consistent awards attention. “It tells us we produced a product that’s worthy of recognition.” “I’m particularly proud of the apprenticeship awards, because I’m very proactive within the Master Builder and apprenticeship community,” he adds. “I believe that’s given me a broader life experience. It’s given me the ability to talk to people within the industry and not just focus on my own little corner of it.” In general, Brett credits the company’s award recognition to their comprehensive systems and processes, all of which have been carefully honed and refined over the life of the business. Those systems, Brett says, start during the initial sales process all last all the way to final handover. “We have systems for estimating, ordering, invoicing, quality control and more,” he explains. Brett credits those systems, in turn, to the Hotondo group, who encouraged him and his wife to form them right when they joined the network. Moving forward, Brett says they will continue to update and improve those systems, and continue to operate at the peak of efficiency. In terms of volume, he aims to grow the business to the point where they are building 25 to 30 homes a year. At that type of moderate size, he says the business can still concentrate on “price for quality and customer service.” “I’d also like to see the company enter the higher-end, prestige-home market,” he adds. “We’re already working in that area a bit, but we’d like to do more. We have the skills and capabilities to deliver those types of homes to a high standard, and that’s what we want to do.” unbel ievable deal s. oor plan to su i t your , care and at tent ion or money is al l about. www.hotondo.com.au d hopes dreams
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