4 | McPhersons Building someone for six or seven months, and that can mean a lot of tension.” “So what sets us apart is we care,” Tony says. “We listen to our customers, try to satisfy them even through the periods of stress, and genuinely care about what they want out of their project. I’m not the kind of builder that sends Joe out once a week – I’m personally on the job every day, working on your project, andmaking sure I know exactly what’s going on for the customer.” “It’s all about transparency and honesty,” he continues. “It’s absolutely key that I can communicate with them clearly what we’re doing, and that they trust us.” For McPherson Building Services, it’s especially important to take into account the needs of every customer, and consider those needs during every step of construction. “We very rarely build the same house twice,” Tony says. “For people, we have to change our approach just as much. Different people and different personalities means a relationship that gives and takes as necessary based on the person, because everyone wants to be treated differently.” Tony adds that all of those values are shared by the company’s trusted roster of subcontractors. “Most of my subbies have
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