4 | ODT Australis “We’ve managed multiple large and complex projects within the mining industry,” he says. “We’ve become skilled at troubleshooting for the client, and we offer solid solutions for them that increase revenue and efficiency.” Darren also cites the company’s 25 years of experience. He says that goes a long way to helping them stand out. “The mining industry is a tough game – there are no free rides,” he says. “The age of any business is a reflection of its success, so the fact we’ve made it for so long means we’re obviously doing something right.” The company also considers its relationships with its clients to among the best around. Darren highlights their pragmatic yet flexible approach in dealing with customers. “We pride ourselves on being honest and providing a constant fee, but we also like to question the status quo when it comes to the client’s needs,” he explains. “With every customer, we want to ascertain what the best, most cost-efficient way of doing the job is, and to provide that to the client so that we both save time and money.” According to Darren, ODT does not simply take that stance at the beginning of a project. Throughout the entire process, they are constantly looking for ways to boost efficiency and reduce costs.They want to create “win-win” relationships with all clients, on all contracts. “We don’t just tell the client what they want to hear,” Darren adds. “We tell themhow it is, and look for opportunities to improve our service and
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