8 | Precision Homes during the inquiry phase, and continues well into the build process. The company’s salespeople are trained to keep in contact, and will frequently call their clients to check in – to make sure they are comfortable, and to address any questions or concerns that might have arisen. Even after the home is completed and handed over, Precision Home’s customer service doesn’t end. They will almost always go back to resolve maintenance issues, even after the standard threemonth warranty period. They’ll also try to visit or attend a barbecue, just to make sure the client is happy with their new home. William further credits Precision’s success to the commitment of their team – from their direct staff to their talented roster of suppliers and subcontractors. “People are at the core of our business,” he explains. “We employ some of the best craftsmen in Adelaide, and we go to great lengths to source the right people for the right tasks.” “Even though no one here is related by blood, we consider ourselves a family,” he adds. “That counts for our subcontractors too. I believe they all feel part of Precision Homes, and we have longstanding relationships with most of them. They all work together, and they all take pride in doing the best work they can do.” MORE THAN A HOME Currently, Precision Homes is at a size they are happy with. In recent years, the company has grown despite a challenging economic climate, and even upgraded offices. They now do roughly
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