6 | Todd Knaus Constructions house to look like. This enables me to deliver a home that they’re happy with.” Todd also says his company is set apart by their unrivalled attention to detail. As a policy, Toddwon’t take on a job if he doesn’t feel like he can deliver an exceptional result at the end of it. “We pride ourselves on providing nothing but quality work,” Todd explains. “We pride ourselves on our quality finishes. I need to know that at the end of the job, I’ll be able to walk away happy, and the clients will have a product that they will love.” Even before plans have been approved, Todd says he’s happy to meet with clients and provide practical advice. Fromthere the company can take a project right from the development application for council stage, all the way through to landscaping after the job, if that’s what the client wants. The whole time, they take care to keeps clients informed, and Todd acts as a direct contact point if they have any questions about the progress of the build. This hands-on, personal customer service has earned Todd Knaus Constructions a high number of referrals, and even many repeat clients – which is the very best indicator of customer satisfaction that exists, especially in the building industry. INDUSTRY RECOGNISED Todd Knaus Constructions’ dedication
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