4 | Vantage Holdings rather do less volume and do an excellent job than more volume and do a less-than-excellent one.” For the people they do choose to work with, Hastings says the key to forming strong and lasting relationships is “doing the right thing.” For Vantage Holdings, that means acting ethically and looking out for the client’s best interests at every turn. It means looking beyond the easiest way to make a quick dollar for the company, and delivering the best possible result for clients. As a result of that commitment to doing the right thing, Vantage Holdings has earned the loyalty of almost all of their customers. The majority of their workload is comprised of jobs from repeat clients, or jobs earned from word-of-mouth. The company’s relationship-focus does not end with customers. Vantage fosters equally strong and lasting ties internally, with both their direct staff and dedicated roster of subcontractors and tradespeople – many of whom have been working with the business almost as long as it has existed. “The relationships in-house are quite good,” Hastings says. “We have different divisions and mindsets, but it all gels together very well. We also have a loyal following of contractors, which gives us consistency in our quality.” INDUSTRY RECOGNISED Vantage Holdings quality workmanship and unwavering attention to detail not gone unnoticed by the industry. In the past, the company has won regional MBA awards in multiple categories, including one for a home in the $900,000 to $1.5 million range, and another for a commercial building worth more than $4 million.
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