10 | Wood & Grieve Engineers they were from the start. Granado himself, who has been there 15 years, still works with some of his own original clients. As for industry accolades, Wood &Grieve has earneda plethora of honours from respected industry bodies such as the Illuminating Engineering Society of Australia, the Urban Development Institute of Australia, and theMaster Builders Association of Australia. Their most valued award, however, are the ones given to them by Business ReviewWeekly’s Client Choice Awards – who, in 2013, recognised them as the Best provider to the construction and infrastructure sector. “We started entering those awards to find out what we could be doing better,” Granado says. “That can actually be quite hard. We’ve always had senior people, such as myself, phone clients post-project to ask them about their experience, and ask if they would use Wood & Grieve again – but that was our only source of information, and it’s not the easiest way to get absolute honest feedback. They always try to soften the blow, and we can only fix what we know about.” “So we entered the BRW awards for the first time in 2005,” he continues, “And we were pleasantly surprised to win three awards that first year, but we were even more pleased by the type of feedback and information that was given to us. Because it’s anonymous – and BRW is a third party doing almost an audit of the industry – the clients felt really comfortable putting totally honest answers. That information became really, really valuable.” Wood&Grieve continued to enter the awards
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