The Construction Source Australia

| March 2021 “A lot of the clients we’ve worked for have come from other clients we’ve worked for,” Lee says. “Sometimes they’re friends of previ- ous clients, and they’ve been referred. Other times they’ve been to one of our houses and seen our quality, and asked the owner who delivered it. Then they call us up and ask us to do the same for them.” In the years since the company’s inception, TS White Builders’ exceptional quality and customer service has not gone unnoticed. Most recently, at the 2013 MBA Awards for the Downs and West region of Queensland, the company’s received the award for Indi- vidual Home $476,000 to $625,000. “I think that’s very valuable,” Lee says of that industry recognition. “Tim is a perfec- tionist, so it’s really nice for him to be award- ed for his work. We do enjoy the fact that in- dependent judges can come and look at our work and think it’s award-worthy.” “It’s very good for us, and it’s good for our clients too,” she adds. “We do have a strong reputation, but clients do like the fact that we have awards to back it up. Clients like to think they’re building with the best. So be- ing recognised in the industry as being the best is very valuable.” In 2013, TS White’s award-winning home was known as ‘BainHouse.’ According to Lee, the clients had a very specific vision of what they wanted to accomplish, but they didn’t have a plan. Tim and Lee worked with them right from the beginning of the project all the way to completion, guiding and advis- ing them every step of the way. “That’s another thing that sets us apart,” she says. “Tim is a very hands-on builder, and he’s involved the whole way through. He’s involved with the design, and he’s on the job site working with the trades. He’s available for the clients at all times.” INDUSTRY RECOGNISED