portfolio.” In addition to their competitive pricing, Brett credits that customer loyalty to Bevnol’s founding values and principles: “We’re a family-oriented business,” he explains, “and we don’t treat our clients as numbers. We build personal relationships with our clients. Our clients have access to the owners of the business. When they have questions, or they have a problem, they can come to us for answers. I think customers like that. They like knowing who’s building their home.” Brett also credits the company’s standard of workmanship – which, again, he believes is higher than the standard customers would get from most comparably-priced builders. “Our supervisors are very diligent,” he explains. “They meet with the client on site on at least three different stages throughout the process and they walk through the home. They make sure that everything that’s being built is to the client’s satisfaction. If there are any issues, they address them early on.” Bevnol’s roster of subcontractors and suppliers are also very diligent, according to Brett. The majority have also been working with the company for decades. “We’re pretty loyal to our partners,” Brett says. “Some of those relationships go back to when we started in 1989. Some of them have been working with us from day one. Others have been working with us for 20 years. Most have been working with us for over 10.” One longstanding partner is Clear Kitchen Solutions – they are a custom joinery and carpentry service provider that “embodies craftsmanship,” according to Brett. Like Bevnol Homes, they are a familyowned business that has been working in Victoria for decades, and they are backed by a team of experts with the knowledge and expertise to ensure the best project outcomes possible. They also specialise in utilising Australian-made products and locally-made materials, which is a quality Bevnol highly appreciates. NOVEMBER 2021
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