THE CONSTRUC T I ON SOURCE AUSTRAL I A objectives “without blowing up their budget.” “We think that’s where we really come into our own,” Jason says. “That’s where we really shine.” Beyond Build also keeps up the communication throughout the build process. Jason calls communication “a big part of our business model.” “That starts at the top, with me and Mark,” he explains. “We have a site foreman on every job taking care of the build day-to-day, and we have a project manager that looks over everything, but we’re also personally very involved. At any one time, we have seven or eight clients, and we speak to almost all of them at least every other day if not every day.” Being so hands-on also helps with quality control. Mark and Jason not only talk to clients almost every day; they also regularly conduct site visits, so they always have a handle on what’s going on. If they see ever see a finish they wouldn’t accept in their own home, they’ll make sure it’s redone. “We will never say ‘Oh, we could probably get away with it,’” Jason says. “Instead, we’re happy to pull tiles off if the grout lines aren’t lining up.” Jason also credits the quality to the company’s in-house team. Of their 22 direct employees, he says that 21 have backgrounds in carpentry – which is importance, he believes, because “it’s a huge part of understanding of the fundamentals of building and
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