JANUARY 2022 reviews and testimonials, as well as their history of earning repeat work and referrals. To ensure their quality, Symmetric invests in auditing from independent professionals. On every project, they work with an independent surveyor pre-construction, and then during construction they bring in an independent inspector. “They will come in and have a look at the project, look at what’s been completed, and they’ll give supervisors their honest and impartial feedback,” Derek explains. “We’re willing to spend that little bit extra money to ensure our quality is up to scratch.” Derekalsocreditsthecompany’s consistency of quality to their team of subcontractor and trades. Most of those partners have been working with Chris from “day one.” “A lot of them come from similar backgrounds to Chris,” Derek says. “Some of them he’s known since he was a tradie. Some he’s known since high school.” “So there are longstanding relationships there,” he adds. “If anything urgent comes up, or if a job needs to be pushed, Chris knows he can call them up and ask for help, and most of the time they’ll be there for him. We know we can rely on them.” One such reliable partner is Prestige Glass Solutions, a Victoria-based company with over 25 years of local experience. They supply and install shower screens, splash backs, and wardrobes statewide. Symmetric Homes relies on them for their custom-designed solutions, responsive customer service, and consistently high quality of product. “Those are the kind of relationships Chris likes to build,” Derek says. “There’s trust and there’s loyalty on both sides.”
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