three to eight townhouses or villas at a time,” Heather explains. She says that with the directors’ engineering background, the company is able to tackle certain challenging projects that other builders might avoid. “We have quite a few come to us directly that are challenging blocks, challenging slopes, and having that engineering background, we’re able to execute that a lot more confidently than some of the other standard builders.” Another hallmark of the company is the direct line that clients have to the directors throughout their projects. This connection is valuable in building strong relationships with their clients. “Because we are a boutique builder, we have a real personal, customized service where you speak directly to one of the directors right from the beginning. We can help you right from the design and getting your approvals and do all the estimating, and keep it all inhouse so you are really confident about what you’re getting,” Heather says. “Myself, I’m a designer as well and help build the interior design and selections which, also because I work with the builder, keeps it all within budget as well. “Most of our clients are referrals from past jobs, so they get a lot of confidence coming in. Most people really like that they can call the directors any time on their mobiles directly, or myself, or the site supervisor and have a direct communication. You don’t get the same runaround that you might get with a bigger THE CONSTRUCTION SOURCE AUSTRALIA
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