Trescon is dedicated to delivering high-quality work across a variety of construction sectors from commercial, residential, and industrial to hospitality, health, and education. Based in Rosebery, New South Wales, the company is committed to collaboration and transparency in all of their projects. “One of the common phrases that we’re getting in terms of feedback from our clients on the last four or five projects is our transparency,” states David Luxton, Business Development Director. “I think that’s one of our strengths. Clients are appreciating the fact that we are transparent from the get-go.” This transparency is evident in their budget, documentation, and process. David goes on to explain that a positive customer experience also helps set Trescon apart in the industry. “We’re not always the cheapest. We’re not always the most expensive. But our process, our methodology, the customer experience in general makes the difference. “We’re fortunate to have a very experienced team behind all of those projects and that helps offer that experience. Every step of the way from tender to the programming to construction and handover we’ve taken the time to think about the customer’s experience. “That’s not a one-size fits all approach, but rather a bespoke experience based on the needs of the individual client. They all need different things at different times and it’s important for us to be agile enough to meet those needs day to day. And, even though that process isn’t always perfect, the focus is squarely on improving that process and the by-product of that and it trickles down into improving the individual processes that feed that customer experience so ultimately that improves the business as a whole.” “It’s our passion not to let people down and our passion to build a project as if it’s our own project,” states Michael Kounellis, Commercial Director. “There’s a lot of passion and heart that goes into our projects. THE CONSTRUCTION SOURCE AUSTRALIA
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