Extend a Home maintains strong relationships across their stakeholder community from clients and subcontractors to the employees that make up their team. Their commitment to being approachable and available to their clients is key to their relationship building. “I’ve been told we seem more like a family than a company,” Tony says. “We get more directly involved with the people than a larger company might do. We’re very approachable.” “Our clients are dealing with the owners of the company where in some of the bigger companies they really don’t get to see the owners. I run the sales team and most of the clients I deal with right from the start, from the initial inquiry. Peter is the construction manager and clients see him frequently during the build because he is often on site.” Relationships with Stakeholders APRIL 2024
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