Alexander Interiors’ suppliers make each of their fitouts move more smoothly, says Craig. “They are very important to us. We have a number of sub-contractors we’ve used for 20 years in Sydney and Melbourne. They know how we work and we know the quality of what they produce. This is imperative to us and the client.” Also key to the success of their fitouts is the diligence of the company’s staff, which numbers about 15 people. “Our project managers are meticulous in their preparation and planning, and passionate about delivering projects on time, with zero tolerance to fitout defects,” says Craig. “We’ve retained and grown a very good clientele over the years. We have a high retention rate and I think the thing that stands out is our attention to detail and to focus on finding solutions to problems and dealing with them at the early stages before issues can’t be fixed. I think we do it better than our competitors.” Craig says his clients will always receive friendly, professional and high-quality service from the Alexander Interiors team. “Our customers’ ideas are always welcome, strengthening our commitment to customer satisfaction, innovation and growth.” Alexander Interiors also believes in giving back to their community. Craig has participated in the last two CEO Sleepouts, a fundraising event held by Vinnies to raise funds that will help provide people experiencing homelessness with vital access to food, accommodation, education and health services. Funds raised also assist those going through rough times to overcome poverty in the long term. In June 2018, Craig’s Sleepout raised $15,000, and in June 2019, Craig individually raised more than $19,000, with his team raising more than $50,000. They also sponsored a child in Ghana for a number of years through Plan Australia. E: admin@csrfabrications.com.au | P: 02 4711 5444 Commercial, Architectural & Retail Custom Metal Work www.csrfabrications.com.au Commercial, Architectural & Retail Custom Metal Work E: admin@csrfabrications.com.au P: 02 4711 5444 www.csrfabrications.com.au AUGUST 2024
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