“We do our work best with honesty and transparency,” he continues. “Bad news doesn’t get better with time. We’re open with communication and clearly identify what the next steps in the process are. Walkom Constructions builds trust in that we’re doing what we say we’re going to do.” This client trust results in many referrals to Walkom Constructions. “Typically, what we’re building for our clients is a forever home,” says Chris. “We have had some repeat customers doing another investment property or office renovation, but mostly we get a lot of calls from people referred by their friends.” Trust also extends from Walkom Constructions to their subcontractors; the majority of whom Chris has worked with for four-plus years. “We understand what to expect from them and vice versa. They align with what we want to do, and we work through the challenges of each project together,” he says. The relationships with their major suppliers go back even further. “We’ve had some for ten years,” says Chris. “This has been important when we’re navigating through price increases over the last two years. Communicating with our accounts manager and our suppliers has minimized the impact of price increases and project delays which benefits the customer.” They also have good relationships with some local architects and designers who support them when they bring people through design process. “With the amount of work we have, we service a couple sub-contractors in the same space. One Welcome to Winnings Explore state-of-the-art home solutions from world-leading brands at Winnings. Be inspired and experience unrivalled service, as our dedicated team caters to your specific needs. Sydney | Melbourne | Brisbane | Newcastle | Canberra | Perth JULY 2024
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