design, quality and workmanship, so he bought the neighbouring property nearing completion. Not often does this happen, however he realised the value in such a high end product. I am sure he has no regrets with his 2021 purchase now, given the cost to build and growth in the Brisbane market.” Projects such as these could not be completed without Anchor Building’s trusted partners. “Our workforce consists of all trades. Our capabilities range from construction projects to facilities services, property maintenance and repairs,” says Tom. “We ensure all trades are licensed and certified for the client’s peace of mind. We operate to the highest compliance requirements including ISO, CM3 and understand the importance of client specific requests.” Anchor Building maintains a large contact list of trades. “We can accommodate large volumes of work and be competitive, but we also shop around,” says Tom. “We help them, they help us and we maintain competitive pricing, but it’s not all about price. It’s more about relationships and creating the best product that we can.” Having a good relationship with the trades means the company was able to lean on them during COVID when things went crazy. “We had that solid relationship and the trades were there by our side when we needed them. We have supported their businesses so much they trust and have confidence we all do the best thing by the client.” Relationship building is part of their client service as well, and they believe open and honest communication is key to any successful relationship. “A lot of our commercial clients give us repeat work,” says Sara. “Our relationship with many government agencies is really good.” She credits that client loyalty and longevity to “how we work.” “We’ve had years of building relationships and maintaining them so we have that client background. When you’re constantly changing clients there’s no foundation for a relationship. We get great feedback because we’re staying around and not too complicated.” Sara adds that the company is also well-reviewed for their communication skills, and their ability to follow through and meet deadlines. “Anchor Building provides optimised plans, clear timeframes, and we take action and deliver value to the project plan and purpose,” she says. On the residential side, especially, Tom says that developers recognise that Anchor Building is time and price competitive. Also, he says, they are known as “effective problem solvers when dealing with onsite unforeseen situations.” “Sometimes what an architect draws or what an interior person selects isn’t the most cost effective or the best solution, and with our contacts and their knowledge we can put more options forward which benefit the client and project.” Anchor Building’s future plans are to continue with the same model. Their goal is to continue maintaining a balance between residential and commercial. On the commercial side, they want to focus more on small projects and fitouts, and on the residential side they would like to start developing their own projects. As they grow on both sides, their goal is also to maintain the reputation for quality and reliability they have worked so hard to build over their long history. JULY 2024
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