establish long-term relationships. That’s held us in pretty good stead over the past 10 years.” This hands-on attitude has produced significant repeat work with the Victorian government for McColl Smith. “We’ve established a bit of a reputation in there, and we do get the internal managers talking to each other and say we’re worth considering,” says Dominic. “Government work uses a vast range of architects and project managers so we get good exposure to different firms. Off the back of that as well, if we do a good job they will use us again. It’s happened a quite a few times. One of the architects and projects that we’re working with currently is a repeat customer.” Having a strong cultural setup within the organization is of vital importance to McColl Smith’s staff of 21. “Construction can have high stress,” says Dominic. “The company sponsors an annual retreat where they take all the staff away for a night. We start with a conference where we go through our short- and medium-term plan through to high level financials, and give the staff a good grasp on where we’re headed and what we’ve achieved.” Dominic believes it’s Important that they offer this level of transparency. “We want our people to see where we’re coming from and what’s achievable. When we give that level of transparency people can see where we’re sitting within the industry. It gives them a bit more understanding of what we’re trying to achieve. We think that underscores our cultural identity when you include people and provide that level of transparency.” Direct Force is your trusted complete solution for high-end residential and commercial construction, featuring two specialized teams. Our carpentry team manages projects from quoting to lockup and labor hire, ensuring seamless project management. Our professional steel fabrication team benefits from advanced staff training and equipment, including CNC drilling, to deliver projects with precision and accuracy. Our installation team, composed of qualified boilermakers, dogmen, and riggers, ensures installations are carried out with utmost trust and reliability. We deliver projects to the highest standards, building strong industry relationships through trust and loyalty. 15 Elliott Road, Dandenong South, Victoria 3175 Phone: 03 8764 6180 Email: enquiries@directforce.com.au Website: www.directforce.com.au THE CONSTRUCTION SOURCE AUSTRALIA
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