“It was a risk starting when we did, but it panned out quite well,” says Eugene. “A lot of people were stuck at home unable to travel during COVID and they ended up taking on smaller projects around the home they wouldn’t have otherwise. It gave the business a good footing in that regard.” On the custom-building side there’s no real limit at the upper end of what the company will tackle, says Eugene. “We will take on whatever someone needs us to do. No limitations.” He says the bottom end of home construction can go down around the $800,000 to $1 million mark, at which point the job transitions into the maintenance business. “They do anything from replacing a window up to that $800,000 limit. Between the two there isn’t much we can’t do in the residential building market.” On the custom-building side of things, Pichelmann operates with a level of transparency and inclusion from the clients which they don’t often get from a lot of other builders, says Eugene. “Our invoicing, budgeting and quoting is very open book. The way we do jobs allows for that so our client can be fully involved in the build process. For some of them it’s almost to the point where it’s like having a second project manager. They are fully in control of their project if they want to be.” The other selling point to the custom-building side of things is Pichelmann Custom Building has a reputation for doing things properly, says Eugene. “Again, because of the way we budget, we are able to approach each part of the build and assess that we’re doing it the right way in the best way and with the best advice. If that doesn’t line up with our initial budget then we can have a THE CONSTRUCTION SOURCE AUSTRALIA
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