needed to identify all our problems and fix the issues,” says Duayne. “I spent the next three years investing every cent we had into mentoring and coaching, even though we couldn’t afford it at the time. At the same time, my wife started in the business as she was about to come off maternity leave and return to her corporate job.” “We learned very quickly, a lot of people who are trying to help our industry either tried to be builders and failed or had never been builders and didn’t understand the industry,” says Duayne. That sparked a passion for him and for the first time in his life he started to use a computer. His wife would turn on the computer and set up what he needed and he spent his nights creating two seminars, the first one being called ‘build your knowledge before you build your dreams.’ “I felt the answer to our problems was educating our clients,” he explains. The seminars were very successful and turned into a very good marketing tool, but while doing those Duayne realized it wasn’t the clients. “I needed to be a better builder and educate myself,” he says. “I changed it and added another seminar called “Rules of the Game” because I believed that building a house is no different than a game of football. If you send two teams onto a field and one team doesn’t understand the rules or what’s going on that’s going to be a very terrible game and 9 times out of 10 that’s what happens in construction. You have a builder that doesn’t understand how to run a business and the contracts they use and a client who’s done all their research on Google and ultimately knows how to understand the contract and build the Domestic Ducted air Conditioning Specialist & split System Wahoo Air Conditioning Pty Ltd 231 Elizabeth Avenue, Clontarf, QLD , 4019 | Phone: 07 3889 4508 | Website: www.wahooairconditioning.com.au Co-operative Advertising Guide 2024 THE CONSTRUCTION SOURCE AUSTRALIA
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