help eliminate guesswork. “People don’t want to be told what they can or can’t do,” Rhiannon says. “They want to know the why behind it.” That open style of engagement ensures that both engaged architect and client feel empowered rather than removed. Much of ORR’s work takes place in cycloneprone zones, where design must respond to both environmental forces and strict regulations. “Building in a region like this forces you to really understand construction,” Matt notes. With projects spanning coastal and tropical climates, each build demands careful engineering and heightened compliance, underscoring the need for tightly executed, well-planned methods. They take on just one to four projects per year, allowing them to fully immerse themselves in the details. From complex renovations to new, high-end homes, each project is design-driven. “We say no more than we say yes,” Rhiannon says. “We’re not trying to grow bigger. We’re trying to go better.” Even their approach to tendering is different. “We don’t go to tender anymore,” Matt explains. “We’re usually engaged early, and by the time we’ve gone through everything with the client and architect, they’re saying, ‘we don’t want anyone else to build this.’” That early engagement sets the tone for collaboration and allows ORR MADE to build trust with everyone involved from the start. Matt and Rhiannon have created systems to ensure that their high-touch approach doesn’t result in chaos. This includes back-end administration platforms and structured tools that help keep communication, finances, and progress aligned across all stakeholders. “Everyone knows where THE CONSTRUCTION SOURCE AUSTRALIA
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