commitment to delivering on their promises. “We’ve never not delivered a job,” Mark explains. “Under any circumstance, we’ve got a 100 percent delivery and success rate. That’s recognised not only by our clients but also by the lenders and everyone we deal with in the industry.” It’s a statement that carries significant weight in an industry where unexpected complications can easily derail timelines, budgets, and relationships. TQM primarily operates along Australia’s Eastern Seaboard, with a strong presence throughout New South Wales. Their projects span from Newcastle to the Central Coast, throughout Sydney’s metropolitan area, down through Wollongong and as far south as Kiama. The company has a particularly strong presence in the Illawarra region, where they have become a trusted name on the South Coast. While their footprint is significant, the company remains highly selective about the projects it takes on, focusing on those where they can deliver the most value through their unique integrated approach. When asked about the scale of their work, Mark explains that the company regularly undertakes projects valued up to $200 million. This scale is reflective of the diverse nature of TQM’s operations, which includes not only contract building but also property investment and development. The group structure provides a strong financial foundation, allowing TQM to weather industry cycles while giving clients and partners confidence in the company’s ability to deliver even the most complex projects. Despite the size and sophistication of the business today, TQM has deliberately maintained a culture AUGUST 2025
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