that demand a builder with strong processes and experienced trades. As the business evolved, so did its operations. Today, Desire Homes has a team of 10 full-time staff who work closely together in a family-oriented, supportive environment. Fiona describes the culture as one built on collaboration and mutual respect, where every person understands the role they play in delivering a smooth, memorable client experience. While Fiona manages the client journey from quotation through to contract stage, Joel oversees construction and provides clients with weekly updates—a gesture many have said makes the entire process feel personal, transparent, and reassuring. “We’re definitely about team,” Fiona notes, explaining that any compliment they receive is shared across the whole company. The goal is not individual recognition but a consistently strong experience from the moment a client walks into their display home to the moment they turn the key in their new front door. Much of the company’s growth and ongoing connection with clients begins in its display homes. Located within display villages, these homes serve as a central touchpoint for curious visitors who often become long-term clients. Desire Homes also uses social media, its website, and listings on realestate.com.au to inform and attract potential buyers, but the display home remains one of the most powerful gateways, offering a firsthand look at the exact level of finish clients can expect. This consistency has been a standout feature for many repeat visitors, especially those familiar with the brand’s previous displays. Fiona says the latest display home reflects everything THE CONSTRUCTION SOURCE AUSTRALIA
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