“Honesty and integrity are paramount,” he adds. “I’m very honest in general. I’ll tell clients exactly what I think. I’ll talk clients out of buying blocks if I don’t think it’s the right one for them. I won’t push a client into something just to make some money. I know that’s not going to pay off down the track.” Steve further credits their customer loyalty to the “highly personal service” they offer: “We don’t have salesmen,” he says. “Clients deal directly with the builder. Whatever they need, they talk to me. I sign the contract at the beginning, and I hand the keys over at the end. And if at any point I say we can do something, we get it done. “ Dall Designer Homes also offers an individual in-house design service, typically at no extra cost to clients. As part of that service, they discuss with clients their needs, budget, land, and dreams, and then have an onsite inspection to ascertain aspect, slope, access, views, and planning constraints. Later in the process, the company uses 3D and virtual technology to help clients visualize their designs before signing off on them. From a construction perspective, Dall Designer Homes is just as diligent. They take pride in delivering to a high standard, and when there are issues, they take pride in responding and resolving them quickly. According to Steve, the company’s quality of work is a credit to the talent and dedication of their team. Inhouse, that team includes seven direct family members, as well as many more close friends, some of whom have been with the company for more than 15 years. The company’s subcontractors and suppliers tend to be just as longstanding. Steve describes his relationships with many of those partners as “almost like family – because we’ve known them just as long as family.” “We’ve always tried to look after our subbies,” he explains. “We pay them promptly. They put their bill in on Monday they get paid on Friday. In return, they look after us. If they make a mistake, they want to make it right. They want to keep the client happy, just like we do. We get a lot of praise from clients about our guys and how they handle themselves.” JANUARY 2026
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