for me to let go of the controlling aspect and trust the people below me with more responsibility, while mentoring them and teaching them to lead.” “I’m obviously a leader for the whole team, but then my construction manager needs to be a leader for the project managers, and the project managers have need to be leaders for my site supervisors,” he explains. “The values have to work their way down, and that’s what has happened, because we have such a limited turnover of people.” “Two of the people that were here at the beginning are still with us now,” he continues. “One’s the construction manager and one’s a project manager. So they know exactly what the business is about and how it’s supposed to be run, and that filters down the line to the younger guys and even the apprentices that are coming up. That keeps the culture strong. It also shows the apprentices that there are career development opportunities here, that there’s room to grow in the company. I think that encourages them to stay with us.” IDBG also enjoys similarly longstanding relationships with their roster of subcontractors and suppliers. Many of those partners them have been working with the company since the beginning, growing their own businesses in tandem. “My plumber, my sparky, my plasterers – they’ve been with me pretty much from the start,” Warren says. “They’re not really just work colleagues. They’re friends.” Another example of a close-knit partner would be Bayside Kitchens, a custom kitchen and cabinetmaking company also based in Brisbane. Much like IDBG, they are a company committed to quality and customer satisfaction. They similarly achieve those metrics by taking a holistic approach – they handle everything from initial consultation to final installation, they emphasize clear communication throughout the project lifecycle, and they ensure that every finished product reflects their extremely high standard of quality. They also ensure quality by manufacturing everything in house – they don’t use cheap imports, every cabinet they produce is 100 per cent guaranteed. THE CONSTRUCTION SOURCE AUSTRALIA
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